Booking Information
Useful information for your holiday
General information
- No single occupancy surcharge for the Classic category
- Single occupancy surcharge in the Residence and Prestige categories, € 10 per day
- Deduction for ONLY BREAKFAST, € 16 per person and day
- Listed prices do not include a visitor's tax of € 2.00 per person and night for guests 15 years and older
- Pets allowed only in the Classic and Residence categories, € 18 per day
- Tanning booth € 7.50 / massage/therapies upon request
- WLAN
- Check-in: starting at 3 pm
- Check-out: by 11 am
- Handicap-accessible: rooms, bar, restaurant, and SPAradies
Visitor's/spa tax
There is a visitor's tax of Euro 2.00 per guest and night. Children under 15 yrs. old are exempt from the tax. The visitor's tax is due upon departure and is shown separately on the bill.
Pet policy
Upon arrangement, you can bring your pets along. The price per pet not including food is Euro 18.00 per day. Pets are not allowed in the restaurant, breakfast room, and in the SPAradies.
Cancellation conditions
Adjustment of the cancellation conditions for the winter season 2020/21:
Due to the current situation all direct bookings can still be cancelled free of charge up to 24 hours before arrival.
General cancellation conditions:
- 3 to 0 days prior to arrival: 90% of the total amount of the booked stay.
- 7 to 4 days prior to arrival: 75% of the total amount of the booked stay.
- 13 to 8 days prior to arrival: 45% of the total amount of the booked stay.
- Cancellations up to 14 days prior to arrival are free.